MyHealthcare Clinic - Private Doctors & Dentists - Clapham

Sally Alab

★★★★★2 months ago

Olga is truly excellent. She spent a long time with both my mum and myself and was professional, kind and personable. She is knowledgeable and was truly excellent. We will be back! Thank you so much

Tamanna Qureshi

★☆☆☆☆5 months ago

I visited My Health Clinic on 2 October 2025 to request removal of my wisdom tooth. I was told to return on 3 November 2025 for the extraction, so I endured the pain for an additional month until the scheduled appointment. On 3 November, I received three local anaesthetic injections around the wisdom tooth. Despite this, I experienced significant pain during the procedure, as the dentist had to lean heavily on my forehead and apply pressure against my front teeth to gain a proper angle for the extraction. The extraction l failed to relieve the nerve pain affecting the surrounding teeth, as it was discovered that the wisdom tooth had been pressing against a nerve during my appointment on the 2nd of October. By the following day, a painful spot had developed on the inside of my cheek. After waiting two weeks with ongoing discomfort from the extraction site, continued nerve pain, and the new cheek lesion, I returned for an aftercare appointment. The dentist, Maria, dismissed my concerns and insisted the cheek spot and nerve issue must have existed long before the wisdom tooth became problematic—despite my knowing this was not the case. Her demeanour was irritated and defensive, as though she assumed I was there to take some legal action. She also refused to examine anything other than the extraction site, even after I explained clearly that these problems began only after the procedure. She decided to clean the extraction area, with visible frustration. The process was extremely painful. She poked at the extraction site for around seven minutes; I was crying out in pain and signalling with the usual hand getsure for her to stop, but she insisted I “bear with it.” The experience was traumatic, and I left feeling shaken and deeply upset by how I had been treated. I will never return to this clinic. When I phoned the clinic to lodge a complaint, the staff member I spoke to was silent, unsympathetic, and did not appear to record anything I said. She simply instructed me to submit my complaint by email. The written response I received felt robotic and offered only a basic apology. Although I am not confident that any disciplinary action be taken against Maria, I sincerely hope that my complaint leads to some form of improvement. I would never want anyone else to go through the experience I had. Update: I had visited my usual dentist and they identified the cause of the cheek Leiston was a cut caused by the picking tool the dentist tried to use during my wisdom tooth extraction. I am unsure why Dr Maria failed to identify this, to this day I have received no response to my complaint on the 15th of November

Patricia Bell

★★★★★7 months ago

I had at first a mixture of confusion over blood tests , but it was sorted out very quickly, I believe this is a very efficient clinic , and I would not hesitate to use again . Best regards patricia Bell